PROCESS INTELLIGENCE MC
Continuous Improvement (CIP) and SPRINT CIP
Limitations of Commonly Practised Management Paradigms
Continuous Improvement (CIP) is about continuous, incremental improvement of the performance of business processes, leveraging latest methodologies and tools to enable your business users to improve the performance themselves.
SPRINT CIP does the same, but delivers improved processes within 10 - 15 business days.
Client Benefits
What is the best Approach - use best practice approaches and tools
Benefit from our expertise to select the best Continuous improvement methodologies and toolsets
(leverage the knowledge of the hidden champion tools BPMS to boost your Organization)
Boost your Speed and cut your cost @ the sime time, and become more customer centric.
We can help you to fully grasp:
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Why is Lean outdated? What are the best Methodologies?
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What are the most powerful automation tool - useable by your experts (non IT)?
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What are the enablers for Continuous Improvement?
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How can you turn a manual Process into a automated one?
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How can you reduce risk and bottlenecks?
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How can you improve Processes in 10 working days?
Improve Process must be efficient and effective, well understood throughout the organization, and in continual used. It should be the best preforming process in your organisation.
Every CIP should be managed with these or similar milestones:
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Achieve CIP ready status
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Envision Future state & Benefits
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Analyse Process
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Redesign / approve Processes
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Plan Process changes
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Implement future State and harvest Benefits
There is a full methodology, including forms and templates behind this exercise. A Toolset is beneficial
Remember:
If there is no measured Process, you are not able to improve them, as you do not have a benchmark against it.
Example
Online check-in - mainly how to mange the queues
Pay invoice - invoices paid in 20 days, than 18 days, .....
(improving from year to year)
85% of the Invoices are paid within 12 days
10% of the invoices are paid withing 21 days, but
the last 5% are paid within 45 days, where the longest have taken 341 days.
There are 5 different ways how this organisation paid the invoices
Delivered improvement/no automation
Variations have been reduced to 2 and the delivery has improved to 95% of invoices are paid within 10days.
OUR "Continues Improvement" SERVICES
Empower your organisation
Uses a lean playbook, standard process documentation and an no code automation tool, to be able to sprint.
If you employees are trained, the can analyse a process and improve them in 2 - 3 weeks.
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This allows you to improve lots of processes and deliver significant improvements.
Remember:
you should have a permanent team running these sprint cip's
A dashboard, with alert functions is supporting your manager.
This allows them to act timely on process performance problems early and punctual.
Making better decisions, earlier.
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Dashboards / Process Metrics
are necessary to deliver desired outcomes and enable Improvement / Innovation.
Enabler:
If you do not have documented your process,
you are not able to measure / manage the process,
and only with measures you can improve them.
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